Active Shift Software, LLC — Retirement Dashboard
Current pricing, the free trial, cancellation, and our refund policy are already fully spelled out on the Pricing page - this page doesn't repeat that, it covers the additional contract terms that apply once you subscribe.
All payments are processed by Stripe, Inc. We never receive or store your full card number. By subscribing, you also agree to Stripe's own terms governing the payment method you provide.
If a renewal charge fails or your card is declined, your subscription is marked past due and access is suspended immediately - the same as a canceled subscription - until a successful payment is made or a valid group access code is entered. There is no separate grace period during which access continues on a failed charge.
If you believe you were charged in error, contact billing@activeshiftsoftware.com before filing a chargeback with your card issuer - we can typically resolve a billing question directly and faster. We reserve the right to suspend or terminate access for an account associated with a fraudulent or abusive chargeback.
We may change subscription pricing for future billing periods. If we do, we will give existing subscribers reasonable advance notice (by email or an in-app notice) before a price change takes effect on their account; a price change never applies retroactively to a period already paid for.
Where your access is provided through an employer, union, or other sponsor's group license rather than your own subscription, that sponsor - not you - controls whether and when that access is renewed or revoked; this app has no ability to override that. See the Pricing page for how a group access code interacts with an existing individual subscription.
Listed prices do not include any tax that may apply in your jurisdiction. Where applicable, Stripe calculates and collects any required tax at checkout.
These billing terms, and your subscription generally, are governed by the laws of the State of California, without regard to its conflict-of-laws principles.
We may update these Billing & Subscription Terms from time to time; the date below reflects the last update. Continued use of a paid subscription after a change constitutes acceptance of the updated terms.
Last updated: September 2026.
Billing questions: billing@activeshiftsoftware.com. Everything else: support@activeshiftsoftware.com.